Everything You Need to Capture Every Lead
From the first ring to the booking in your calendar: what Mizan does, and what it's built on.
Core Capabilities
24/7 Call Answering
Mizan picks up on the first ring, day or night, weekends and public holidays included. Or only when you're busy or closed: you choose.
Natural Conversation
Mizan understands context, Aussie slang and WA suburbs, and sticks to the script and rules you approve.
Calendar Booking
Checks your availability and books straight into Google Calendar or Outlook (via Cal.com), Calendly or GoHighLevel.
Call Summaries
A short text the moment each call ends (name, number, what they need) and the full transcript by email.
Monthly Call Review
On Front Desk and Head Office, we go through your calls each month (volume, bookings, busiest times, common questions) and tune Mizan's script.
Custom Business Hours
Different scripts for business hours, after hours and emergencies, so Mizan knows when to book, when to take a message and when to put a call through.
Built to Be Dependable
The things that matter when it's your phone line on the line.
Live Transfer
Urgent calls go straight through to your mobile, either directly or with a quick briefing from Mizan first.
Failover to Your Mobile
If Mizan is ever unavailable, calls ring through to your phone instead. No dead air.
Team & Location Routing
On Head Office, calls are routed by location, team or job type, each with its own rules.
Recordings & Transcripts
Every call is recorded and transcribed. You choose how long they're kept, from 1 day up to 2 years.
Other Languages
Mizan speaks English by default and can be set up for other languages your customers use.
Audited Providers
Mizan runs on Retell AI (SOC 2 Type I & II audited) and Telnyx phone lines (SOC 2, ISO 27001 and ISO 27701 certified).
What Mizan is built on
Ready to See It in Action?
Book a free 15-minute demo and we'll show you exactly how Mizan works for your business.
Free demo, no credit card needed · Live in about 5 business days · Set up by a real person in Perth