You keep your existing number and set it to forward to your Mizan number: when you're busy, when you don't answer, after hours, or all the time. Mizan, your AI receptionist, answers, has a natural conversation, collects the details and books the job into your calendar. You get a text summary straight away and the full transcript by email.

Mizan sounds natural and conversational, but it doesn't pretend to be human. It introduces itself as your AI receptionist at the start of every call and lets callers know the call is recorded. If a caller would rather speak to a person, it takes a message or, on Front Desk and Head Office, puts them through to you.

Most businesses are live within about 5 business days. We map out your call types, write and test the script with you, set up your number and connect your calendar. Your part is about 30 minutes with us, plus switching on call forwarding.

Yes. Your number stays yours. You simply forward calls to Mizan when you want it to answer.

Yes. Mizan can take several calls at once, so callers don't hit a busy signal when things get hectic.

On Front Desk and Head Office, Mizan can put urgent calls straight through to your mobile or a team member's phone, with a quick summary of what's been discussed. You set the rules for what counts as urgent.

Every setup includes a failover: if Mizan can't take a call for any reason, it rings through to your mobile instead, so callers never hit dead air.

Mizan books through Cal.com (which syncs with Google Calendar and Outlook), Calendly or GoHighLevel. Job-management and gym-software integrations are available on Front Desk and Head Office. Ask us about yours.

Mizan is set up for tradies, gyms and fitness studios, salons and other businesses that book jobs or appointments by phone. We tailor the script, questions and rules to your business.

Plans are After Hours at $69/week, Front Desk at $149/week and Head Office at $329/week, excluding GST, with a one-off setup fee that's waived on a 6- or 12-month term. See the pricing page for what's included.

Yes, so you can check what was said and we can improve Mizan's script. Mizan tells callers at the start of the call. You choose how long recordings are kept, from 1 day up to 2 years.

Calls are handled by Retell AI (SOC 2 Type I & II audited) and Telnyx (SOC 2, ISO 27001 and ISO 27701 certified). Recordings are only accessible through secure links, and we never sell your data. Some data is processed overseas, including in the United States. See our Privacy Policy for details.

Yes. You can customise Mizan's greeting, scripts, answers to common questions and booking rules. We work through it with you during setup so it sounds like your business.